Job Description

Job Title: Support Worker

Location: London and Kent area. (Please note that work location may vary in line with company and service needs).

Reports To: Supported Living Manager

Employment Type: Full-time (Shift-based, including evenings, weekends, and sleep-ins where required)

NOT SUITABLE FOR CANDIDATES REQUIRING COS SPONSORSHIP NOW, OR IN THE FUTURE 

Role Purpose:

The Support Worker plays a vital role in delivering high-quality, person-centred care and support to individuals with a range of needs. The role focuses on promoting independence, dignity, choice, and community inclusion, while ensuring the safety and well-being of service users at all times.

Key Responsibilities

Person Centred Support

• Provide day-to-day support to service users in line with individual care and support plans
• Promote independence, life skills, and social inclusion
• Support service users with daily living activities, including personal care, meal preparation, and household tasks where required
• Encourage participation in community activities, education, training, and employment opportunities

Health, Safety, and Wellbeing

• Safeguard the physical and emotional well-being of service users
• Follow all safeguarding, health and safety, infection control, and medication procedures
• Accurately record and report incidents, concerns, and changes in service user needs
• Work in line with CQC standards, company policies, and statutory requirements

Communication and Teamwork

• Work collaboratively with supervisors, colleagues, families, and external professionals
• Maintain professional boundaries and respectful relationships at all times
• Attend team meetings, supervision sessions, and mandatory training

Transport and Community Access

• Support service users to attend appointments and community activities
• Drive service users where required as part of their support plan

Essential Requirements

• Must have the right to work in the UK
• Must NOT require Certificate of Sponsorship now or in the future
• Must hold a full and valid UK driving licence
• Ability to communicate clearly and professionally in English, both written and verbal
• A caring, patient, and reliable approach to supporting others
• Willingness to work flexible shifts, including weekends and holidays

Desirable Experience

• Previous experience in health or social care
• Experience supporting individuals with learning disabilities, mental health needs, autism, or complex needs
• Knowledge of safeguarding principles and person-centred care

What We Offer

• Supportive management and supervision
• Ongoing training and development opportunities
• Opportunity to make a meaningful difference in people’s lives
• Career progression within a growing organisation

Qualifications

• Experience as a Support Worker and knowledge of safeguarding practices is essential
• Strong interpersonal, written and communication skills to build supportive relationships
• Strong command of the English Language
• Technical support skills to assist clients with basic digital or technological needs
• Ability to work collaboratively as part of a team
• Willingness to learn and adapt to client-specific requirements
• Previous experience in a care or support role is advantageous but not mandatory
• Relevant certifications in care or support work are beneficial

Disclaimer

This job description is not exhaustive. The duties and responsibilities listed above include, but are not limited to, those outlined and may be amended to meet the changing needs of the service and the organisation. Work location may vary based on operational requirements.

Job Details