An introduction to Solo Support Services from our Company Founder, Nicola Darby-Kirk:
In 2010 my partner and I started to explore the alternatives to the traditional domiciliary care agency commissioned to provide his care. Stephen was deeply unhappy with the service, which was inflexible and unable to facilitate the care and support needed to ‘live' a purposeful and meaningful life! Fortunately Nottinghamshire Primary Care Trust and In-Control were piloting personal health budgets and we were both invited on to the steering group committee as service user and carer representatives, we finally went ‘live' after a year of planning and much negotiation!
For this very reason Solo Support Services has been created to fill what we think is a gap in third party arrangements. Our biggest stumbling block was finding a provider that fulfilled the criteria of NHS Continuing Care Commissioners but gave Stephen complete choice and control over the delivery of his care and support package. Their priority was the provider organisation was registered with the Care Quality Commission, committed to clinical governance and the legal employer of the care team, whereas Stephen had different priorities. He was looking for complete transparency of the financial resources available, a separate client bank account to hold the personal health budget as well as the autonomy to make decisions about who supported him and when... amongst many other things!
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