Enthusiastic customer service co-ordinator with over 20 years of administrative and technical support experience in the transportation systems, retail and catering industry.
Proven ability to control and manage multiple faults and customer service within given time scales whilst maintaining high standards of customer care. Achievements of defined goals, resourcefulness, analysing and planning comprehensively to achieve results.
Confident communicator with negotiation competency. Able to maintain friendly and polite rapport with colleagues and customers.
Full driving licence and non smoker. Stopped working 6 years ago to care for my late husband.